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End time: The date and time for the last appointments you want to cancel/reschedule ( pay attention to the Hour and Minute sliders).Begin Time : The date and time for the first appointments you want to cancel/reschedule.In Vital Interaction, go to Tools > Group Messages See the instructions at the bottom of this document. Note: If the appointment is not cancelled in the PMS, and the appointment cancellation message was sent before appointment reminders are scheduled to go out, then you must select Do Not Send Message for Appointment Reminders in Vital Interaction. In other words, send the cancellation message first and reschedule appointments as the patients respond. Tip: Many practices wait to cancel appointments in their PMS until the patient calls to reschedule. Note: Sending an appointment cancellation message does not cancel the appointment in your Practice Management System (PMS). Sending appointment cancellation messages is a great way to notify patients that an appointment needs to be rescheduled. Here's a video explaining with documentation below it. How to Send Cancellation Messages with the Group Message Tool